Privacy Policy (MVP Version)

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

We use the information we collect to provide, maintain, and improve our services, communicate with you, and ensure the security of our platform.

We do not sell your personal information. However, we may share data with trusted third-party service providers (such as Auth0, Google Maps, MongoDB, and PostHog) who process data on our behalf to provide core functionality and analytics.

We use PostHog, a product analytics service, to collect information about how users interact with our platform. This may include page views, clicks, feature usage, device information, and IP address. This data helps us improve functionality and user experience.

PostHog processes data on our behalf and does not sell your personal information.

We store uploaded videos and associated thumbnails (posters) to enable display and playback within the platform. These files may be processed and delivered via third-party storage services.

If you delete your content or account, associated media files and records may not be removed immediately and may be retained for a reasonable period for system integrity, backup, or legal purposes.

We do not use your uploaded videos for AI training unless explicitly stated.

We use "Strictly Necessary" cookies to ensure the platform functions correctly and securely. These cookies are required for core features such as authentication and session management.

With your consent, we may also use analytics cookies (including Google Analytics and PostHog) to understand how users interact with the platform, improve performance, and enhance user experience.

When you first visit our website, you are presented with a cookie banner that allows you to accept or decline non-essential cookies. If you decline, analytics services will not be initialized. You can change your preference at any time by clearing your browser cookies and revisiting the site.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

If you have any questions about this Privacy Policy, please contact us at admin@trekevo.com.